Effective Date: October 3, 2025
At LADentalClinics.com (“we,” “our,” or “us”), your privacy and confidentiality are our top priority. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, including personal health information (PHI), and how you can exercise your rights regarding your information. By using our website, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
When you submit your story or inquiry through our forms, we may collect the following:
- Personal Information: Name, email address, phone number, mailing address, and other contact information.
- Health Information: Details about your dental treatment, injuries, symptoms (e.g., numbness, pain), treatment outcomes, photos, x-rays, or other medical documentation you provide.
- Technical Information: IP address, browser type, operating system, and other information automatically collected via website analytics.
2. How We Use Your Information
- Evaluation & Support: To review your situation, provide guidance, and discuss possible resolutions, relief options, or potential compensation.
- Communication: To respond to your inquiries via phone, email, or text based on your preferred contact method.
- Compliance & Legal Obligations: To maintain records in accordance with applicable laws and HIPAA regulations.
- Improvement of Services: To improve our website, tools, and services.
We do not sell, trade, or rent your information to third parties.
3. How We Protect Your Information
We implement appropriate technical, administrative, and physical safeguards to protect your data, including:
- Secure servers and encryption where appropriate
- Limited access to authorized personnel only
- Regular security reviews and updates
While we strive to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. HIPAA Compliance
We handle all patient information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rules. Any personal health information you submit is kept confidential, securely stored, and only used for evaluation and guidance purposes. We do not share your PHI without your explicit consent, except as required by law.
5. Sharing and Disclosure
We will only share your information when necessary and in limited circumstances:
- With your explicit consent
- With service providers who support our website or services, under strict confidentiality agreements
- To comply with legal obligations or respond to lawful requests
- In situations involving imminent risk of harm to you or others
We never sell your personal or health information.
6. Your Rights
- Access & Correction: Request access to the personal or health information we hold about you and request corrections if needed.
- Withdrawal of Consent: You may withdraw your consent to be contacted at any time.
- Data Deletion: Request that your data be deleted, where legally permissible.
- Privacy Inquiries: Contact us regarding how your information is handled.
To exercise these rights, contact us at:
Email: info@ladentalclinics.com
7. ADA Compliance
We strive to make our website accessible to all users. If you need assistance accessing content or navigating the website due to a disability, please contact us at info@ladentalclinics.com, and we will provide assistance.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The effective date at the top reflects the latest version. Changes will be posted on this page, and your continued use of the site constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns regarding your privacy or this policy, please contact us:
Email: info@ladentalclinics.com
Address: 4521 Sherman Oaks Ave. Sherman Oaks, CA 91403